Contact
Get help with your account, credits or video.
Last updated: 2026-10-14
Contact support
Sign in and open a support ticket, or use the support button on the website. Include your task ID for generation issues or your order number for purchase questions.
If a generation is taking longer than expected, do not submit it again. Include its task ID so support can investigate the original submission. If returned credits are already expired, mention this in the same ticket to help avoid duplicate compensation.
Do not include passwords, card details or API keys. A public support email and response-time commitment have not yet been configured.